This is a user friendly mobile app specially designed to offer quick and efficient repair and maintenance services for air conditioners. The function of this smart app starts with complain management.
Complain will received on the app and it will pass on to the technician in the field. It would decide from the admin part that to which technician the complaint will be passing on. Among a group of technician one who is near by the location will receive the complaint through SMS or notification.
Message will give complete information about the client and the type of complaint along with address and other customer details to technician.
Technician will attend the client and update the status of service he offered as a feedback.
Feedback will indicate the satisfactory work done and will remove the complaint from the list.
App also works with map tracking. Location of technician will reflect on the map and this map tracking system helps to allocate the complaint to the right technician, near the location.
No other person than authority can use this android app. This app contains a security portion to prevent misuse of software.
An easy payment gateway facilitates client to avail trouble-free and quick service for air conditioners.